Elevate Your Mind, LLC (EYM) is committed to protecting the privacy and security of your protected health information (“PHI”) and personal information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

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We may use and disclose your PHI without separate written authorization for purposes of treatment, payment, and healthcare operations. This includes providing clinical services, coordinating care, billing for services, and conducting administrative and quality assurance activities necessary to operate our practice. We may also disclose information when required or permitted by law, including situations involving abuse reporting, court orders, health oversight activities, or when necessary to prevent a serious threat to health or safety.

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Any other uses or disclosures not described above will be made only with your written authorization, which you may revoke in writing at any time.

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You have the right to request restrictions on certain disclosures, request confidential communications, inspect or obtain copies of your records, request amendments to your record, and receive an accounting of certain disclosures. To exercise these rights, please contact our office.

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We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.

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Electronic Communications & SMS Messaging

EYM may communicate with you electronically, including by email, phone, patient portal, and SMS/text messaging, for purposes related to your care and our practice operations. These communications may include appointment reminders, scheduling updates, billing notifications, practice announcements, and limited care coordination messages.

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By providing your mobile phone number and consenting to receive messages, you agree that EYM may send SMS/text communications to you. Message frequency varies. Message and data rates may apply depending on your carrier plan.

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We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes. SMS consent information will not be shared with third parties except as necessary to provide messaging services through secure vendors that support our operations.

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Text messaging is not a fully secure method of communication. While we take reasonable safeguards to protect your information, there is some risk that electronic communications may be accessed by unauthorized individuals. SMS messaging is not monitored continuously and should not be used for emergencies or urgent mental health concerns.

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You may opt out of SMS communications at any time by contacting our office.

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Contact Information

Elevate Your Mind, LLC

(301) 244-0665

info@elevateyourmind.co